Terms of Service

Company Information

Name of Distributor

株式会社ハンコヤドットコム®(HANKOYA.COM Inc.)
Dottokomu Bld., 1-13-1, Utsubohommachi, Nishi-Ku Osaka-shi, Osaka Prefecture
Tell:06-6449-5488
Contact: support_getyourkanji¥a t¥hankoya.com
*Please replace “¥a t¥” to @ when you contact to us.

Person in Charge

Director Hiroki Morii

Sales information

Pricing

The price is indicated in each classification shown in Japanese Yen including 8% consumption tax.

Shipping and Handling Fees:

1. Orders shipped within Japan:

  • Free when order amount* is 5,400 yen or more
  • 540 yen when the order amount is less than 5,400 yen

* “Order amount” is the total amount of your ordered items including consumption tax excluding any shipping and handling fees.

Handling fee:

  • Following handling fees are free when the order amount is 5,400 yen or more
    • COD: A per-shipment handling fee of 324 yen (tax included) applies to all COD orders.
    • Convenience Store Payment: A per-shipment handling fee of 205 yen (tax included) applies to all “Convenience Store Payment” orders.

2. Orders shipped outside Japan:

Currently, no international orders

Payment Methods

  • Credit Card
  • Cash on Delivery(COD)
  • Convenience Store Payment
  • Bank Transfer

Delivery Period

3-5 days shipment after we get your order on the payment form.

Returns Policy

  • Because of the nature of our products, unless they arrive damaged or defective, we can’t accept returns.
  • Please contact within 7 days after they arrive when damaged or defective

Contact: support_getyourkanji¥a t¥hankoya.com
*Please replace “¥a t¥” to @ when you contact to us.

How to refund

We’ll use bank transfer for your bank account

The original version of the Terms of Service is made in the Japanese language. In the event of any inconsistency or contradiction between the English version and any translation thereof, the Japanese version shall prevail.